Mitto research shows brands with a complete and unified omnichannel strategy are several times more likely to report significant revenue growth and customer loyalty over the past year
National advisory firm CX Solution Source announced today that they are adding a key industry veteran to the team and investing in two additional value-based solutions, expanding their portfolio of services for current and prospective clients.
Round is led with investment by Salesforce Ventures with participation from ServiceNow Ventures and Zoom Video Communications, to strengthen Genesys leadership in the Experience as a Service(SM) market
Leader in technology for Customer Engagement and Journey Orchestration named one of the fastest-growing technology companies in the UK for the second consecutive year.
Quadrant Knowledge Solutions report recognizes NICE for technology excellence and customer impact, highlights NICE’s AI-driven Automation Finder as key differentiator
