The integrated solution combines on-demand global connectivity, a digital marketplace, real-time configure-price-quote (CPQ), and automated provisioning and activation
The acquisition of VoxGen will expand Waterfield Tech’s position as the global, go-to conversational AI technology and services partner for clients from mid-market to large enterprise looking to accelerate their CX transformation.
Pindrop’s leading voice authentication and fraud detection technologies that help improve customer security and experience will be available on the Five9 CX Marketplace.
Global shift to remote and hybrid work fuels demand for LumApps’ Employee Experience Platform as company expands leadership team to position for 2022 acceleration