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Insight Type: Industry News

Sherril Hanson

NICE Commits to Corporate Citizenship and Social Responsibility in Inaugural Environmental, Social and Governance Report

Formalizing dedication to ESG projects following years of positive practices, NICE’s report highlights commitment to UN SDGs and the contribution of its products to improving public safety and fighting financial crime
Sherril Hanson

Content Guru Adds Instagram to its List of Integration Capabilities

Sherril Hanson

Calabrio ONE Recognized as a Leader in G2 Contact Center Workforce Report

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Andrew Broderick

Digital Door Strategies Are Defining a New Era of Patient Experience in Healthcare

Alex Gaw

CX Acquisitions and Investments Continue to Make 2022 an Active Year for Market Development

In the News: Cyara, Waterfield Technologies, NLX, IgniteTech, and Meta
Sherril Hanson

IntelePeer’s Brent Earlewine Captures Coveted 2022 CRN Channel Chief Recognition

Sherril Hanson

Press Ganey Announces Plans to Acquire Forsta — a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer — to Accelerate Innovation in the Global Healthcare Experience Industry

Healthcare powerhouse to supercharge its product offering and uncover deeper insights for clients with Forsta’s Human Experience (HX) technology
Sherril Hanson

Energage Partners with The Florida Times-Union and Herald-Tribune to Expand Top Workplaces Employer Recognition

Organizations with 35 or more employees in the Jacksonville and Sarasota areas are eligible to participate in the nation’s leading employer recognition program
Sherril Hanson

Teradata Reports Fourth-Quarter and Full-Year 2021 Financial Results

Recurring revenue was 77% of total revenue in the fourth quarter, up from 70% the prior year period
Sherril Hanson

LivePerson to Announce Fourth Quarter 2021 Financial Results on February 24, 2022

Sherril Hanson

SkyPoint Cloud Launches SkyPoint Profile, Customer 360 Solution

SkyPoint Profile allows businesses and healthcare systems to unify siloed data and gain a deeper understanding of each customer or patient
Sherril Hanson

TELUS International Celebrates One Year as a Public Company

TELUS International remains the largest technology IPO in the history of the Toronto Stock Exchange
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