Insight Type: Industry News

Powerful artificial intelligence technology from Kare Knowledgeware to enable new self-service, automated engagement and augmented agents in Dialpad Contact Center
Putting transparent staff and community feedback at the heart of the University and promoting real-time ideation, innovation, and collaboration helps Strathclyde discover, develop, and evaluate improvements.
Speakers, Customers, and New Product Enhancements Demonstrate Importance of the Data-Driven Society
Exclusive survey of over 800 marketers reveals that they emphasize online reputation management over advertising
Kudos awarded to JMP, Three Ireland, PowerSchool, TV 2, Sky UK, Anaplan, Promega, Esri, ReachOut, Adobe, and Intuit
Consumers Seek Consistent Communication and Offers both In-Store and Online this Year
Fusion Connect’s Unified Communications solution now combined with an enhanced Contact Center as a Service solution provides flexibility, functionality, and security for customers’ contact center environment.
The acquisition advances Glassbox’s mission to enable businesses to deliver frictionless digital journeys

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