For several years running, Wainhouse, now part of The Futurum Group, has been an invaluable external partner to GoTo for UCaaS research, data, and advice. I’ve been in Analyst Relations for seven years and have worked with most of the analyst firms and independents across multiple industries. The Futurum Group stands out for their commitment to serving their customers in a timely manner, whether it’s providing key data points for board meeting preparation or engaging in a custom project.

We have been fortunate to work with Wainhouse Research, now a part of The Futurum Group, on critical projects that have both informed and guided us on our journey to become one of the leading cloud communication platforms in the world. We rely on their intelligence reports and visualization dashboards for market monitoring and critical insight for market direction; and have worked with them on product evaluations, TAM analysis, and market leadership support materials. The Futurum Group has been an important extension of our strategy and product teams.

Lumen Technologies has been working with Wainhouse Research, now part of The Futurum Group, for over 10 years. Lumen has been an annual subscriber to their syndicated market intelligence and most recently worked together on Live! from the Show Floor interviews with our executives. We find The Futurum Group’s market intelligence provides the breadth, depth, and accuracy to assist in our most critical decisions for Workplace Communications. And their analysts consistently have expert insight that assists in Lumen’s goal of powering progress and next generation digital technologies – they get us.