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Category: Intelligent Devices

May 11, 2022

Salesforce to Acquire Troops.ai According to New Signed Agreement

Futurum's Daniel Newman responds do the news that Salesforce will acquire Troops.ai according to new signed definitive agreement. Troops.ai is a leading provider of a revenue communications solution used to...
May 10, 2022

Kyndryl and Red Hat Announce Partnership to Advance IT Automation for Multicloud Infrastructure

Futurum analyst Steven Dickens provides his take on the recently announced partnership between Kyndryl and Red Hat. As hybrid cloud deployments start to happen at scale Global System Integrators are...
Senior citizen customer experience
May 9, 2022

Providing Better CX for Seniors

May 5, 2022

Qualcomm Snapdragon SoCs to Power Volkswagen’s CARIAD Software Platform to Provide In-Vehicle Assisted and Automated Driving Functions Up to Level 4 by the Mid-2020s

Futurum analyst Todd R. Weiss explores Qualcomm’s announcement that Qualcomm Snapdragon SoCs will power Volkswagen’s CARIAD software platform in the future to provide in-vehicle assisted and automated driving functions up...
May 4, 2022

Oracle Industry Lab Opens as Incubator for Innovative, Immersive Technology Solutions

Futurum’s principal analyst Shelly Kramer covers the opening of Oracle Industry Lab with emphasis on Oracle’s cutting-edge technology partners and the innovative potential of immersive technology solutions for sustainability and...
May 4, 2022

The Changing Face of Automation in the Financial Services Industry — What’s Now, What’s Next – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast, Interview Series, Futurum principal analyst Shelly Kramer sits down with Frank Wu, an Automation Strategist for Red Hat’s Global Financial Services division,...
May 4, 2022

Automation Platforms: Driving Frictionless IT Service Delivery in Financial Services

In A Deep Dive on Edge+Topologies — created in collaboration with Red Hat — we examine topology for edge deployments and how Red Hat’s approach to edge computing can help...
May 4, 2022

HPE RAN Automation Takes Aim at CSP RAN Automation and Multi-vendor Management Challenges

Ron Westfall and Shelly Kramer assess the HPE Automation solution aimed at providing multi-vendor management and automation for any RAN and help CSPs increase operational efficiency and accelerate deployment....
May 2, 2022

Salesforce Flow Automation Suite Expands with Addition of Impressive New Features

Futurum’s principal analyst Shelly Kramer explores recently announced additions to Salesforce Flow and the significance of their impact on workflow automation, worker empowerment, and customer experience....
April 29, 2022

Five9 Q1 Revenue Rises to $182.8M, a 33% Increase YoY, Setting Another New Five9 Revenue Record as the Contact Center Services Vendor Sees Continued Growth

Futurum analysts Todd R. Weiss and Shelly Kramer examine the latest Five9 Q1 revenue numbers, which saw revenue rise by 33 percent to $182.8 million from $137.9 million a year...
April 29, 2022

Amazon Web Services Re-Awarded $10 Billion ‘Wild and Stormy’ NSA Contract After Microsoft Dispute

Futurum principal analyst Shelly Kramer reacts to Amazon Web Services being re-awarded a $10 Billion contract from the National Security Agency — despite contestation by Microsoft — with insight into...
April 29, 2022

Meta and Ray-Ban Stories Announce Smart Glasses Rolling Out in New Markets and New Colors

Futurum analysts Shelly Kramer and Michael Diamond explore the announcement by Meta and Ray-Ban Stories that Ray-Ban smart glasses are rolling out in new markets, with new color offerings, and...

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