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Category: Enterprise Software, & Digital Workflows

Alphabet's Smart City
Daniel Newman

Alphabet’s Smart City Project Set To Help The Environment, But Leaves Questions On Data Usage

The Alphabet smart city project in Toronto is poised to move forward with a lot of good intention, but still with some looming questions around the use of data. Exploring the project, how it will help the environment and what will happen to all of the data?
Zoom exploit
Tim Albright

Why the Zoom Exploit Resulted in a Net Positive for the Company

customer journey map
Daniel Newman

Customer Journey Map: Why The CIO And CMO Must Collaborate

If a CIO is going to lead digital transformation, then they need to have an understanding of the customer journey map. Here’s what they need to know.
Amazon Upskilling 2025 — Amazon Commits to Retraining Employees
Daniel Newman

Amazon Upskilling 2025 — Amazon Commits to Retraining Employees

Amazon Upskilling 2025 was announced today, a commitment by Amazon to invest $700 million in retraining employees in data science, machine learning, business analysis, etc. Not to take anything away from Amazon's 'moment' $700 million over six years is not a lot of money in the big scheme of all things Amazon.
UCaaS
Tim Albright

UCaaS Should Be the Next Service You Add

As companies are moving more infrastructure to the cloud and service offerings they should consider going to UCaaS for cost and flexibility.
Zoomtopia
Tim Albright

Why You Should Go to Zoomtopia

Zoomtopia is the annual gathering of Zoom, their partners, and passionate user base that gives everyone a roadmap to to where the video conferencing platform is headed. Here's why you should definitely go.
Unified Communications
Tim Albright

Unified Communications is a Central Focus of the Annual InfoComm 2019 Show

The annual InfoComm show puts unified communications at the center of their trade show and the audiovisual industry showcasing the importance of UC in AV.
Daniel Newman

Are we Over-Collaborating with Collaboration Tools?–Futurum Tech Podcast Episode 049

Cisco Live 2019
Daniel Newman

Cisco Live — Collaboration Goes Cognitive and Interoperable

Cisco Live 2019 was about the future of collaboration, which is all about cognitive collaboration and interoperability. The Cisco ecosystem has always had vastly more collaboration tools (contact center, VoIP, on and off-prem) than many of the upstart cloud players, but in the age where less is more and simple wins hearts, Cisco has needed a wildcard to differentiate their meeting tools.
Avaya Acquisition - Avaya logo
Tim Albright

Avaya Acquisition Rumors Abound, What’s the Scoop on the Fight to Buy?

A year after coming out of bankruptcy Avaya acquisition rumors abound. Who should buy the UCaaS provider and why should they take the risk?
Microsoft Teams
Tim Albright

How Microsoft Teams is Evolving into Microsoft’s UC Platform

Microsoft Teams is quickly becoming a significant platform for the software giant. In the world of Unified Communications, it gives companies one solution instead of cobbling together several to achieve the same result. Teams' upgrades are impressive, and Microsoft is quickly creating the UC platform for the modern workplace.
Salesforce
Shelly Kramer

Salesforce Takes a Very Public Stand Against Guns

Salesforce continues its commitment to corporate social activism by taking a very pubic stand against guns with its latest modification to its Acceptable Use Policy. The company is not alone on this front, joined by companies including Shopify, Dick's Sporting Goods, Walmart, Levi's, and others.
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