ERP Provider Embeds AI to Enhance Efficiency and Productivity and Adds New Analytics Multi-Instance Connector
Keith Kirkpatrick, Research Director with The Futurum Group, covers NetSuite’s new AI features and data connector and discusses how the company’s approach to AI and data is well suited to its product offering.
Ryan Nichols, CPO at Salesforce, and Randy Hand, Head of Solution Architecture BDSI/SCV at AWS join Craig Durr to share their insights on transforming customer service through their partnership. This collaboration is setting new standards for customer experience across every channel.
Approach Highlights the Value of Twilio’s Segment CDP to Enhance Customer Experiences
Keith Kirkpatrick, Research Director with The Futurum Group, covers Twilio’s announcement of Unified Profiles and Agent Copilot and discusses the potential value to organizations and the potential benefit to Twilio’s Segment business.
Adobe Is Leaning into Personalization at Scale and Removing Friction from Workflows
Keith Kirkpatrick, Research Director with The Futurum Group, provides an assessment of Adobe’s Summit announcements, focusing on enhancements to Firefly, Adobe Experience Platform, and content workflows.
Through the Integration of OpenShift Power and Testcontainers Agility, Organizations Can Give Developers the Resources They Need to Focus on Innovation
The Futurum Group's Paul Nashawaty, Practice Lead, and Sam Holschuh, Analyst, detail the Red Hat − Docker partnership to integrate Testcontainers Cloud with OpenShift, simplifying developer experiences while focusing on platform-centric development.
Craig Durr, Research Director at The Futurum Group, dives into the latest Microsoft Teams Rooms innovations with Albert Kooiman, exploring AI’s transformative impact on collaboration from Enterprise Connect.
In this episode of Enterprising Insights, The Futurum Group Enterprise Applications Research Director Keith Kirkpatrick discusses several new generative AI-focused product announcements and enhancements focused on contact centers and service applications.
The Microsoft’s Teams Features Unveiled at Enterprise Connect 2024 Enhance Collaboration and Productivity in Hybrid Work Environments
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, analyzes Microsoft's latest Teams enhancements, highlighting their impact on hybrid work.
Single Application Provides an End-to-End Tool to Manage Content Supply Chain
Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of the gen AI-infused Adobe GenStudio and discusses how it fits with Adobe’s push to create a seamless content creation, management, and distribution platform.
Charles Giancarlo, Chairman and CEO at Pure Storage, shares enlightening perspectives on advancing AI innovation using flash technology and Pure's partnership with NVIDIA.
NetApp and NVIDIA Are Collaborating to Deliver RAG as a Secure, Compliant Enterprise Initiative
Camberley Bates, Vice President, and Mitch Lewis, Research Analyst, at The Futurum Group, review the announcement by NetApp and NVIDIA NeMo Retriever on secure Generative AI.
Zoom’s AI-Driven Innovations, Announced at Enterprise Connect 2024, Are Set to Shape the Future of Collaborative Technology with Enhanced User Experiences
Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, delves into Zoom's strategic AI enhancements at Enterprise Connect 2024, highlighting their potential to redefine collaborative experiences.
