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Category: Employee Experience

Automation Anywhere Unveils Generative AI-Driven Automation Platform
Keith Kirkpatrick

Automation Anywhere Unveils Generative AI-Driven Automation Platform

New Tools Designed To Empower Teams and Accelerate Enterprise Productivity Gains
Keith Kirkpatrick, Research Director at The Futurum Group, covers Automation Anywhere’s new generative AI enhancements to its automation platform and highlights the company’s focus on targeting repetitive task use cases.
Beekeeper Introduces Frontline Intelligence Platform
Sherril Hanson

Beekeeper Introduces Frontline Intelligence Platform

The Futurum Group Interviews Beekeeper CEO Cristian Grossman and CPO Kees de Vos
Sherril Hanson, Senior Analyst at The Futurum Group, chats with Beekeeper about frontline worker trends, challenges, and the technologies that can help remove pain points.
Workday Announces Generative AI Capabilities for Finance and HR
Keith Kirkpatrick

Workday Announces Generative AI Capabilities for Finance and HR

New Employee Assessment Use Case Might Spur Discussions on Trust and Transparency
Keith Kirkpatrick, Research Director at The Futurum Group, covers Workday’s announcement of generative AI functionality being embedded across finance and HR workflows, and discusses the importance of trust and transparency in an enterprise setting.
Workhuman Releases App for Teams and New Human Workplace Index
Sherril Hanson

Workhuman Releases App for Teams and New Human Workplace Index

Access to the Full Workhuman Platform Will Be Easier as Part of Users’ Workflow
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on Workhuman’s latest Microsoft Teams integration, which promises easy access to the full Workhuman platform, and explores the latest HWI.
ServiceNow Vancouver Embeds Generative AI Into Now Assist Workflows
Keith Kirkpatrick

ServiceNow Vancouver Embeds Generative AI Into Now Assist Workflows

Enhancements Help Enterprises Drive Productivity, Reduce Costs, and Improve EX and CX
Keith Kirkpatrick, Research Director at The Futurum Group, covers ServiceNow’s Now Platform Vancouver Release and discusses the Now Assist generative AI strategy, pricing, and first-mover status among platform vendors.
Sherril Hanson

Workforce Engagement Management Is Added to Zoom’s Contact Center

Zoom Enhances Its Offering With Workforce and Quality Management
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into Zoom’s launch of Workforce Engagement Management, which includes both Zoom Workforce Management and Zoom Quality Management.
Oracle Announces AI-Powered EHR and Clinical Digital Assistant
Keith Kirkpatrick

Oracle Announces AI-Powered EHR and Clinical Digital Assistant

Infusion of AI-Powered Workflows Improve Efficiency and Engagement for Providers and Patients
Keith Kirkpatrick, Research Director at The Futurum Group, covers Oracle’s EHR enhancements, including open APIs and a clinical digital assistant, and discusses why integration and data security will be paramount to the platform’s success.
Adobe Delivers Digital Experiences via E-Commerce and Workflow Apps
Keith Kirkpatrick

Adobe Delivers Digital Experiences via E-Commerce and Workflow Apps

Adobe’s Commerce and Workfront Apps Leverage Core Adobe Strengths for Enterprise Customers
Keith Kirkpatrick, Research Director at The Futurum Group, discusses Adobe’s lesser-known Adobe Commerce and Adobe Workfront applications, and analyzes how they leverage the power of Adobe’s Creative software.
Rewards and Recognition Introduced Into the Oracle ME EX Platform
Sherril Hanson

Rewards and Recognition Introduced Into the Oracle ME EX Platform

Oracle Celebrate Is Added Into Oracle’s End-To-End Employee Experience Solution
Sherril Hanson, Senior Analyst at The Futurum Group, breaks down the addition of Oracle Celebrate to the Oracle ME EX platform. This enhancement promises an easy, in-the-flow-of-work process for giving kudos to colleagues.
WalkMe’s Digital Adoption Platform Helps Drive Software Stack ROI
Keith Kirkpatrick

WalkMe’s Digital Adoption Platform Helps Drive Software Stack ROI

From Digital Transformations To Periodic Software Reviews, Increased Visibility Can Help Reduce Costs and Improve Application Utilization
Keith Kirkpatrick, Research Director at The Futurum Group, covers WalkMe’s Digital Adoption Platform and discusses why the tool is useful for organizations that are expanding or consolidating their software tech stacks.
Zoom Rebrands Its AI Assistant to Zoom AI Companion
Craig Durr

Zoom Rebrands Its AI Assistant to Zoom AI Companion

Zoom’s AI Companion Promises To Help Individuals and Teams Improve Productivity, Collaborate Seamlessly, And Express Themselves Better Throughout the Workday
Craig Durr, Research Director at The Futurum Group, provides an in-depth analysis of Zoom's latest offering—AI Companion—and examines its features, data privacy approach, and competitive stance in offering the assistant for free in paid plans.
Metaverse and HR Integration for Human Resources Management
Clint Wheelock

Metaverse and HR Integration for Human Resources Management

Developing a More Engaged and Productive Workforce
Clint Wheelock, Chief Research Officer at The Futurum Group, examines how metaverse and HR integration presents opportunities and challenges for human resources management to develop a more engaged and productive workforce.
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