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What we do
Data & Intelligence
Testing, Labs & Validation
Research & Advisory
Media Activation & Custom Projects
What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
Artificial Intelligence Software and Tools
Artificial Intelligence Devices
Channels and Go-to-Market
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Cybersecurity
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Enterprise Applications
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News and Insights
The Futurum Network
Insights
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Futurum Labs Research Library
Industry News
Vertical Insights
Technology Insights
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Signal65
Six Five Media
Tech Field Day
Techstrong
Visible Impact
Media
The View from Davos 2025
Techstrong Live Stream
Futurum Tech Webcast
The Six Five Webcast
The Main Scoop
™
Making Markets Podcast
Infrastructure Matters
The 5G Factor
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About
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Category: Employee Experience
March 28, 2022
Sherril Hanson
Industry News
New EX Products from Qualtrics, Motivosity, Achievers, and 15Five
Employee Experience Products Continue to Launch as 1Q22 Draws to a Close
Employee Experience
March 23, 2022
Alex Gaw
Industry News
North Highland Acquires Decooda to Accelerate Data-Driven Insights
Acquisition Will Show the “Why” Behind What Motivates Customers or Employees
Customer Experience
,
Employee Experience
March 21, 2022
Alex Gaw
Industry News
New Research from Frost & Sullivan, Qualtrics, Mendix, Nudge, and Yotpo
Reports Tackle Organizational, Worker, and Consumer Issues
Customer Experience
,
Cybersecurity
,
Employee Experience
March 9, 2022
Sherril Hanson
Industry News
New EX Products: Momentive, QuestionPro, Experience.com, Motivosity, and DaysToHappy
Planning & Consulting, Feedback Development & Delivery, Employee Recognition, and Virtual Assistant Solutions Are Launched
Employee Experience
March 7, 2022
Alex Gaw
Industry News
New Research from SugarCRM, Eagle Hill, Adobe, Blueshift, and Qualtrics
Reports Look Into Customer Turnover, US Healthcare Workers, Asia Pacific Businesses, Marketing Campaigns, and A Shorter Work Week
CRM
,
Customer Experience
,
Employee Experience
March 2, 2022
Sherril Hanson
Industry News
Customer Insights and Feedback Empowers the EX-CX Link
Integrating Employee Experience with Customer Experience Leads to Satisfied Customers and Successful Businesses
Customer Experience
,
Employee Experience
February 24, 2022
Andrew Broderick
Industry News
Recognizing Workforce Experiences to Operationalize Patient Experience
Implementing End-to-End Patient Experience and Workforce Management Solutions Will Help Achieve Improved Patient Experiences
Employee Experience
February 23, 2022
Alex Gaw
Industry News
New CX Research Reports Focus on Consumers, Brands, and Employers
Reports From Merkle, Resonate, Redpoint Global, Qualtrics, and Broadridge Focus on Consumer Data Privacy, Three New Consumer Groups in 2022, Brand Loyalty, Flexible Work, and the Need for Improved CX
Customer Experience
,
Employee Experience
February 15, 2022
Sherril Hanson
Industry News
Hotel Employee Engagement and Retention Continues to Be a Challenge
New Research Reveals that More than Half of Worldwide Hotel Employees Are Considering a Job Change in 2022
Employee Experience
February 14, 2022
Alex Gaw
Industry News
Press Ganey to Acquire Forsta, Integrating Healthcare Expertise into Powerful Platform
The Combined Organization Will Reach Millions of Organizations and Patients
Employee Experience
February 11, 2022
Alex Gaw
Industry News
New Reports Address an Array of Present-Day CX Issues
Reports Touch on Employee Wellbeing, Hybrid Work, Positive EX, Fake Reviews, Online Returns, and VoC Programs
Customer Experience
,
Employee Experience
February 11, 2022
Alex Gaw
Industry News
Notable CX Acquisitions and Fresh Funding in the First Week of February
Acquisitions by Salesforce, LumApps, and Phenom; New Funding for RudderStack and remberg
CRM
,
Customer Data Platform
,
Employee Experience
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