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Category: Employee Experience

New Research Reveals that More than Half of Worldwide Hotel Employees Are Considering a Job Change in 2022
The Combined Organization Will Reach Millions of Organizations and Patients
Reports Touch on Employee Wellbeing, Hybrid Work, Positive EX, Fake Reviews, Online Returns, and VoC Programs
Acquisitions by Salesforce, LumApps, and Phenom; New Funding for RudderStack and remberg
Forecasts Are More Accurate Because of Adjustments Made in the Face of the Pandemic
Azadea Group and MoEngage; UserTesting and Quantum Metric; Wealthify and Talkdesk; Liferay and the US Post Office
Fresh Reports Reveal Insights from Qualtrics, Salesforce, Verint, HubSpot, and ACSI
New Data Also Shows Managers Play Important Role in Employee Retention
Overloaded Contact Center Employees Cite Heavier Workloads, but No Promotion or Pay Raise
New Research from Microsoft Also Reveals Frontline-Related Insights