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Vertical Insights
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Futurum Tech Webcast
The Six Five Webcast
The Main Scoop
â„¢
Making Markets Podcast
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The 5G Factor
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About Us
Who We Are
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Connect with The Futurum Group
The Futurum Group's Statement on Israel
Category: Employee Experience
Alex Gaw
December 21, 2021
Industry News
WFHomie Secures $1.5 Million to Fund Company Expansion
Funding is from LOI Venture’s Ryan Holmes and Manny Padda
Employee Experience
Sherril Hanson
December 6, 2021
Industry News
Training, Safety, Communication, and Flexibility Are Major EX Issues Facing the Travel & Hospitality Industry
Employee Experience
Sherril Hanson
November 10, 2021
Industry News
Staffing Issues Continue in Travel and Hospitality
Employee Experience
Alex Gaw
November 9, 2021
Industry News
Cisco Unveils New Webex Features
New Features Meant to Support Hybrid Work Models
Communications Networks
,
Employee Experience
Alex Gaw
October 22, 2021
Industry News
Medallia Research: Three Practices Separate EX Leaders from Laggards
Employee Well-Being Forms the Cornerstone of Best Practices
Employee Experience
Alex Gaw
October 19, 2021
Industry News
Survey: More US Employees Feel Empowered to Discuss Well-Being Issues With Employers
Work-Life Flexibility Is Important, but Return to Office Is a Stressor
Employee Experience
Keith Kirkpatrick
October 15, 2021
Industry News
Managing Employee Experience Amid COVID-19 Vaccine Mandates
Employee Experience
Alex Gaw
October 12, 2021
Industry News
Businesses Are Better at Handling Customer Expectations Because of Pandemic, Journal Says
Leaders Show How Business Response to Health Crisis Boosted the Bottom Line
Contact Center
,
Employee Experience
Alex Gaw
October 11, 2021
Industry News
CX Solutions Maker Genesys to Acquire Pointillist and Exceed.ai
Artificial Intelligence Capabilities Will Provide Boost to CX Initiatives
AI
,
Contact Center
,
Employee Experience
Alex Gaw
October 5, 2021
Industry News
Report: Great Resignation Occurring Because of Employee Burnout and Disaffection
Workers Sought New Jobs with Companies Invested in Their Well-Being
Employee Experience
Alex Gaw
September 22, 2021
Industry News
ServiceNow Releases Rome, the Latest Version of Now Platform
Employee Experience
Alex Gaw
September 18, 2021
Industry News
ASAPP Report: Why Turnover of US Contact Center Agents Is So High
Up to 40% of Agents Leave Their Jobs Each Year, Impacting CX
AI
,
Contact Center
,
Employee Experience
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