Category: Digital Transformation

SaaS Giant Unveils Pay Now, Snapchat for Commerce, Reorder Portal, and Order Support Features to Enable the Efficient Creation of Purchasing Experiences Across Channels
Keith Kirkpatrick, Research Director at The Futurum Group, covers Salesforce’s enhancements to its Commerce Cloud offering, which include support for in-channel purchasing experiences, AI-driven reordering tools, AI-powered service-to-commerce tools, and the ability to create Snapchat ads on the platform, and discusses how these tools can drive additional revenue.
The Futurum Group’s Ron Westfall assesses why the formation of the Network Resilience Coalition can advance improvements in the updating of hardware and software on a more consistent and systematic basis on a global basis, including supporting organizations in attaining the end-to-end visibility key to bolstering network hardware and software resilience that can advance overall cybersecurity capabilities across their networks.
The Futurum Group’s Ron Westfall and Clint Wheelock examine the impact AI is having throughout the 5G ecosystem addressing Qualcomm’s view that the future of AI is hybrid with 5G Advanced making AI integral to 5G innovation, why Nokia’s new AI-infused AirScale portfolio boosts its O-RAN and Cloud RAN proposition and 5G Advanced readiness, and NVIDIA and Softbank’s collaboration on a platform for generative AI and 5G/6G apps based on the NVIDIA GH200 Grace Hopper Superchip.
Mediapolis Savings Bank and Salem Five Bank Go Live at Launch of Instant Payment Rail via Fiserv
Keith Kirkpatrick, Research Director at The Futurum Group, focuses on the recent announcement by Fiserv on the launch of FedNow, the Federal Reserve’s instant payment service, and discusses the benefits of real-time payments for customers, businesses, and payment processors.
The Futurum Group’s Ron Westfall and Daniel Newman assess Nokia’s fiscal Q2 2023 as the company demonstrated its resilience by delivering fiscal Q2 2023 results including stable net sales in constant currency compared to 2022 amid macroeconomic uncertainties and customer inventory shifts. This includes the expectation that Nokia’s competitive prospects will benefit from more diversification in the enterprise and web scale spaces and the advancement of 5G SA network capabilities on a global basis.
Clint Wheelock, Chief Research Officer at The Futurum Group, takes a look at the recent announcement by Ridecell of the launch of Ridecell Fleet Transformation Cloud, which leverages digital technologies to optimize fleet management. The Ridecell Fleet Transformation Cloud platform offers fleet operators a comprehensive solution to manage and optimize their operations through advanced analytics, automation, and integration capabilities.
The Six Five Team discusses Adobe Earnings for Q2 2023.
Keith Kirkpatrick, Research Director at The Futurum Group covers Zendesk’s acquisition of Tymeshift, an AI-powered workforce management solution built exclusively for Zendesk customers, which enables the improved management of agent workforce activity, productivity, and efficiency on a real-time basis.
The Futurum Group Analysts Daniel Newman and Todd R. Weiss share their insights as Adobe revenue for Q2 2023 rises 10% YoY to record $4.82 billion as the digital creativity and experiences software maker announced its Q2 earnings on June 15.
In this episode of Making Markets, Ash Kulkarni, CEO of Elastic, talks with host Daniel Newman about the company’s recent earnings and growth of Elastic Cloud, the increasing demand for its solutions in the areas of search, observability, and security, and how he expects generative AI to help Elastic and other companies get more out of information systems in a much more human, intuitive way.
Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of the beta version of the revamped Adobe Express, which integrates Adobe Firefly generative AI, and is designed to make it simpler and faster to create any type of multimedia content, improving content workflows.
In our latest research brief, Delivering Digital Transformation to Accounts Payable Teams, done in partnership with Tipalti, Todd R. Weiss analyzes the AP and finance environment and the obstacles surrounding the growing need for efficient, yet deeply integrated solutions to re-energize their AP departments and financial operations.

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