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Category: Cybersecurity

Sherril Hanson

Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies

Contact Center Solutions Now Available Through Several Carahsoft’s Federal, State and Local Government Contract Vehicles
Sherril Hanson

Algolia Search and Discovery Platform Optimizes Walgreens’ Omnichannel Shopping

Algolia’s API-first solution accelerates Walgreens’ modernization of digital search and discovery experience within a single quarter
Sherril Hanson

Braze Continues Global Expansion with Presence in Canada and France

Leader in Customer Engagement Also Announces New Office Locations in Austin and Chicago
Sherril Hanson

JourneyTrack.io Announces Launch of its SaaS Experience Management Platform

Delivering Collaborative, Data-driven Customer Journey Maps and Personas: JourneyTrack Allows Enterprise Teams to Democratize and Govern Customer Journey Maps
Sherril Hanson

Orange Business Services Commended by Frost & Sullivan for Delivering Exceptional Value to Enterprises with Its Advanced Cloud-based CX and IoT Services in Asia-Pacific

An end-to-end customer experience service portfolio and novel IoT business models enable Orange to address customer demands efficiently
Shelly Kramer

The Ransom Disclosure Act Proposed — Gives 48 Hours to Report Ransom Payments

The Ransom Disclosure Act proposed by Senator Elizabeth Warren and U.S. Representative Deborah Ross would require the victims of ransomware attacks to report payments to their hackers within 48 hours. Futurum analysts Shelly Kramer and Fred McClimans explore the proposed act as part of the Futurum Tech Webcast, Cybersecurity Shorts series, along with an exploration of the current state of ransomware threats, and insights on why this proposed act would provide an assist to the Department of Homeland Security as it seeks a deeper understanding of the ransomware threat landscape.
Shelly Kramer

VMware Announces Security Innovations on Zero Trust Architecture

Futurum Research lead analyst Shelly Kramer covers VMware’s VMworld 2021 announcements including an overview of Zero Trust architecture-based security innovations, VMware’s Carbon Black cloud offering designed to target ransomware, a disaster recovery as a service solution, and a solution that is designed to afford protection for the hybrid workplace that is our new reality.
Randy Kerns

Ransomware Exposes Needs About Data

Shelly Kramer

Microsoft Issues Warning on Large Scale Phishing-as-a-Service Operation

Microsoft 365 Defender Threat Intelligence Team issued a warning on a large-scale phishing-as-a-service operation called BulletProofLink. Futurum’s Lead Analyst Shelly Kramer assesses the threat and offers insights why organizations should be concerned as well as how to protect themselves against future threats.
Steven Dickens

Biden Administration Appeals to Big Tech to Raise the Bar on Cybersecurity

Futurum Research Senior Analyst, Steven Dickens provides his take on the focus by the Biden Administration over the last few months and the meetings on Capitol Hill last week to address recent security breaches. With Big Tech being summoned to engage with the administration against a backdrop of cyberattacks and ransomware incidents becoming more high profile and frequent, a coordinated government and private sector response is becoming increasingly called for by a bi-partisan coalition of lawmakers.
Shelly Kramer

T‑Mobile’s Massive Data Breach Impacts 100 Million+ T-Mobile USA Customers

Futurum analysts Steven Dickens and Shelly Kramer take a look at the massive T-Mobile data breach affecting some 100+ million T-Mobile USA customers. Their analysis includes a look at how the news broke, who has claimed responsibility for the attack and why, how an allegedly insecure backup server is the claimed point of entry and where and how customer data is being sold.
Steven Dickens

IBM Storage Adds Enhanced Data Protection to FlashSystem Showing a Focus on Security, Ransomware, and Storage

Futurum’s Steven Dickens provides his analysis of IBM Storage announcements today, which reflect the company’s addition of enhanced data protection to Flash System, showing a focus on security, ransomware, and storage. While the company has some catching up to do, this focus on data protection and a Storage-as-a-Service offering is clearly important to clients and prospects
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