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Category: Customer Data Platform

Shelly Kramer

Creating a Cohesive Customer Data Strategy – The Six Five Summit Sessions

Creating a Cohesive Customer Data Strategy - The Six Five Summit Sessions
Amperity expansion to Australia
Alex Gaw

CDP Provider Amperity Opens New Australian Office

Billy Loizou is New Area Vice President
Customer Experience Technology Guide
Keith Kirkpatrick

Demystifying the CX Technology Stack

Dash Network’s Inaugural CX Technology Guide Examines the Function and Fit of a Range of Technology Elements and Best Practices
Lauren Kirkpatrick

Leveraging the Power of Customer Data Platforms for Precision Marketing to Healthcare Providers

In our latest research brief, Leveraging the Power of Customer Data Platforms for Precision Marketing to Healthcare Providers, done in partnership with Treasure Data, we analyze the current pharmaceutical marketing environment and look at how technology solutions can help organizations tap into the power of data.
Daniel Newman

Zendesk Q2 Revenue Up 28% to $407M Just Before Going Private

Futurum analysts Daniel Newman and Todd R. Weiss share their insights on Zendesk Q2 revenue, which is up 28% to $407M just before going private, as the online customer service vendor prepares for its acquisition by the end of 2022.
Daniel Newman

Twilio Revenue Hits $943M in Q2 2022, Up 41% From 2021

Futurum analysts Daniel Newman and Todd R. Weiss provide their insights as Twilio revenue hits $943M in Q2 2022, up 41% from 2021, as the company seeks to bolster its position in a crowded marketplace.
The Rise Of The Customer Engagement Platform
Daniel Newman

The Rise Of The Customer Engagement Platform

In the last few years, we’ve seen a huge shift in customer expectations. Futurum principal analyst Daniel Newman discusses how customers are more digital than ever, communicating with brands across a number of platforms from social media and apps to email and texts.
Daniel Newman

Five9 Q2 2022 Revenue Up 32% to $189.4M as Growth Continues

Futurum analysts Daniel Newman and Todd R. Weiss find Five9 Q2 2022 revenue up 32% to $189.4M as growth continues for the cloud contact center vendor amid challenging global events and markets.
Daniel Newman

ServiceNow Revenue Hits $1.75B in Q2 2022, Up 24% YoY

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as ServiceNow’s revenue hits $1.75B in Q2 2022, up 24% YoY, showing positive results during turbulent times in the markets.
Daniel Newman

Oracle Launches Oracle Fusion Sales to Automate Tasks and Empower Salespeople

Oracle 's new Oracle Fusion Sales hopes to improve CRM processes for sales people with the help of automation and AI. Futurum’s Daniel Newman takes a look at the latest release and breaks it down to see if it will do just that.
Daniel Newman

IBM Announces New Power10 Platforms

The Six Five team discusses IBM Announces New Power10 Platforms.
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