Category: Collaboration

Veeam Acquires the Cirrus BUaaS Platform and Is Initially Targeting Microsoft 365 and Azure
Krista Macomber, Senior Analyst for The Futurum Group, discusses Veeam’s acquisition of the Cirrus BUaaS platform and the implications for the BUaaS and SaaS protection marketplaces.
Access to the Full Workhuman Platform Will Be Easier as Part of Users’ Workflow
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on Workhuman’s latest Microsoft Teams integration, which promises easy access to the full Workhuman platform, and explores the latest HWI.
Tie-ups Prove Successful for Partners Aeromexico, H&M Indonesia, Republic Airways, Community Health Network, and Biopharma Firms
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Amelia, Yoobic, RingCentral, Qualtrics, and Veeva Systems.
HP Introduces New Solutions and PC Accessories That Elevate Hybrid Experiences for Immersive Virtual Meetings, Seamless Collaboration, and Efficient Workspaces
Craig Durr, Research Director at The Futurum Group, examines innovation solutions from HP | Poly, emphasizing their potential to redefine the modern hybrid workspace experience.
At Zoomtopia 2023, Crestron Unveiled New Zoom-Certified Solutions, Including the Videobar 70 and Zoom Phone Appliance
Craig Durr, Research Director at The Futurum Group, highlights Crestron's strategic advancements in workplace collaboration through its latest Zoom-certified solutions.
Partners Include GSA, Lake Ridge Bank, and Batelco
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of recent CX wins by TTEC, 8x8, and Oracle.
New Collaborations Involve Generative AI and AI-Powered CX Initiatives
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firm Salesforce with new partners McKinsey & Company, Williams-Sonoma Inc., and Capgemini.
Two CX Providers Meld Capabilities To Provide Deeper Digital Experience Analysis
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into the InMoment and Contentsquare partnership that promises to provide more insights into customer behaviors.
With Amazon’s Investment in Anthropic, Cloud Players See LLMs as Big Customers
Mark Beccue, Research Director at The Futurum Group, examines how AWS, Microsoft, and Google Cloud are tying up LLMs and whether this development will affect the market.
Confidential Computing Collaboration Facilitates Steps Toward Zero Trust in Public Cloud Environments
Dave Raffo and Steven Dickens of The Futurum Group share insights about the Thales-Intel collaboration and how it can help push customers in highly regulated industries toward a zero trust architecture.
Oracle, In Partnership With Cohere, Has Launched a Generative AI Service on Its OCI Platform, Offering Users API-Based AI Integration and Dedicated Infrastructure
The Futurum Group’s Steven Dickens and Guy Currier discuss the latest announcements from Oracle, including limited availability of OCI Generative AI service, developed in partnership with Cohere.
Subjects Include Retail and AI, Investing in EX, and Achieving Exceptional CX
The Futurum Group’s Alex Gaw provides a roundup of new and recent CX research findings from Deloitte in collaboration with Oracle Retail and MIT Technology Review Insights, along with reports from Officevibe and Execs In The Know.

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