Category: Collaboration Devices and Services

Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, covers the recent announcement from Webex Calling on the opening of a data center, a new point of presence (PoP) for their global network, in Brazil.
Futurum principal analyst Shelly Kramer takes a look at Mitel’s acquisition of Unify and examines the benefits the deal will bring to both companies as leaders in both the Americas and the EMEA markets. For Mitel, the acquisition cements the company’s commitment to UC and will significantly expand Mitel’s global footprint and customer base. The deal will give customers of both organizations even more choice and flexibility throughout their communications lifecycle. For partners, the expanded scale and even stronger financial profile, product portfolio, and breadth of services to help them grow their businesses.
Dan Root, senior analyst with Wainhouse, part of The Futurum Group family of companies, covers the announcement of GoTo’s integration with Miro and explores how this will improve meeting workflows for GoTo users, as well as the benefits this provides to Miro moving forward.
Daniel Root, senior analyst with Wainhouse Research – part of The Futurum Group family of companies, covers the news of Mural’s latest updates, including a new chief executive, an updated UX/UI, and a shift towards team collaboration tool.
Daniel Root, senior analyst with Wainhouse, part of The Futurum Group family of companies, covers the recent news associated with Miro’s Distributed ‘22 conference and the impact these announcements have on the company’s vision.
In our latest research brief, Why Empowering Sales Teams and Improving the Employee Experience is Critical Today, done in partnership with Microsoft, we dive into the current state of employee experience and how it can impact overall business success.
Futurum principal analyst Shelly Kramer explores the importance of customer lifecycle management and why it’s a game-changer not only for UC vendors, but for their customers as well. And it is most definitely the smart path forward.
The metaverse is clearly in the news of late, and it appears to be on pace to be one of the biggest trends of 2022. Futurum lead analyst Shelly Kramer covers the announcement out of Microsoft’s Ignite event of the launch of its Mesh for Teams, a new offering intended to blend the digital and physical worlds, expected to roll out to users in 2022, and offering insight on what this means for the future of the metaverse in the workplace.
Futurum lead analyst Shelly Kramer breaks down the announcements from Zoom’s Zoomtopia 2021 event where it’s clear that Zoom is not playing when it comes to conferences, events, the contact center, and leveling up collaboration offerings to meet the needs of the hybrid workplace.
Futurum lead analyst Shelly Kramer covers Cisco’s launch of Vidcast, a new video solution that’s squarely aimed at increasing both flexibility and productivity, and making team collaboration even easier, and better, than ever. Vidcast is the first innovation to come out of Webex Leap, an accelerator program also launched this last week, designed to drive ideas and bring products to the Webex Suite faster. Here’s why getting on that Vidcast beta wait list might need to be on your to-do list.
Cisco’s rebrand of Webex, moving to Webex by Cisco is only part of the exciting changes afoot by the collaboration giant. Futurum’s Shelly Kramer explores the need for solutions that suit our move toward a hybrid workplace, along with thoughts on how Cisco’s focus on innovation, pricing, user experiences, security, and continually improving product innovations is both timely and strategic — and also also a necessary one.