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Category: AI

Randy Kerns
Randy Kerns

NAB 2023: What Was New This Year

Randy Kerns, senior strategist at Futurum Research (formerly known as Evaluator Group), recaps his experience at NAB 2023 held in Las Vegas and provides insights into the future of the media and entertainment industry based on his observations.
Shelly Kramer

Salesforce Integrates Einstein GPT in Salesforce Sales Cloud and It’s a Game-Changer

The Futurum Group’s Shelly Kramer takes an in-depth look at what the Salesforce announcement of integrating Einstein GPT in Salesforce Sales Cloud means for sales teams and their customers. Automated sales capabilities, intelligent insights to help drive strategy, and delivering on the personalized interactions that customers demand at scale are a few of the reasons to be excited about this news.
Shelly Kramer

Salesforce and Accenture Announce Collaboration on an Acceleration Hub for Generative AI for CRM Technologies

The Futurum Group’s principal analyst Shelly Kramer examines the newly announced collaboration between Salesforce and Accenture to create an acceleration hub for gen AI for CRM tech, and shares thoughts on what it will mean for generative AI for CRM adoption, in particular, the scaling up of Einstein GPT for CRM technologies.
Shelly Kramer

Salesforce Unveils Slack GPT, a Generative AI Tool, to Boost Employee Productivity

The Futurum Group principal analyst Shelly Kramer takes a look at Slack's recent announcement of the new generative tool, Slack GPT, and how it will enhance the Slack communication platform.
Daniel Newman

IBM Launches watsonx: Powerful New Platform for AI Base Models

The Futurum Group’s Chief Analyst, Daniel Newman, shares his thoughts on IMB’s watsonx launch, a powerful new AI and data platform that brings advanced AI to enterprise clients and will allow organizations to scale with speed.
Daniel Newman

Microsoft AI Announcements

The Six Five team discusses Microsoft's AI Announcements.
Daniel Newman

Austin Zoholics

The Six Five team discusses Austin Zoholics.
Daniel Newman

We are Live! Talking Apple, AMD, Qualcomm, Lattice, Zoho and Microsoft

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Apple, AMD, Qualcomm, Lattice, Zoho and Microsoft.
Randy Kerns
Randy Kerns

IBM Lakehouse as Part of watsonx.data for AI and Analytics

Randy Kerns, senior strategist at Futurum Research (formerly known as Evaluator Group), shares his thoughts on IBM’s recent announcement of launching a new Lakehouse with watsonx.data, named IBM watsonx.data, a new AI and Data platform for enterprises.
Keith Kirkpatrick

TTEC Holdings Announces Expanded Suite of Generative AI-Enabled CX Solutions

Generative AI Tools Will Help Support Live Agent Performance Improvement
Keith Kirkpatrick

Designing Virtual Agents and Chatbots for Better Customer Engagements

TalkDesk Conversation Expert Highlights Best Practices for Virtual Agent Design
Daniel Newman

Teradata Q1 2023 Earnings, Down 4 Percent Year-over-Year, But Sees Strong Cloud ARR Growth

The Futurum Group Principal Analyst, Daniel Newman and Industry Analyst Michael Diamond examine Teradata’s recent first-quarter earnings and what it means for the industry and company moving forward.
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