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Category: AI

Steven Dickens

MongoDB Loves Developers and It Shows

The Futurum Group VP & Practice Leader Steven Dickens offers his take on the latest from MongoDB. MongoDB is a developer-centric company that offers a comprehensive developer data platform designed to meet the evolving needs of modern applications. They have announced a partnership with Google Cloud to integrate generative AI capabilities and simplify software development. Additionally, MongoDB has introduced new capabilities for its MongoDB Atlas platform, including enhanced search, real-time event processing, and multi-cloud options, catering to organizations' demands for improved user experiences and operational efficiency. These developments demonstrate MongoDB's commitment to empowering developers and driving innovation in the industry.
mdiamond@futurumresearch.com

Microsoft Dynamics 365 ERP is Being Revved up by Microsoft Copilot

The Futurum Group Industry Analyst, Michael Diamond shares his thoughts on Microsoft continuing to add more intelligence into its Microsoft Dynamics 365 ERP modules, a move that promises to boost productivity, enhance customer centricity, improve profitability, and strengthen organizational agility.
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Daniel Newman

The Six Five On The Road – An Inside Look at MongoDB .local NYC

On this episode of The Six Five – On The Road, hosts Daniel Newman provide their analysis and opinion on the Opening Keynote at the MongoDB .local NYC event.
Keith Kirkpatrick

Managing the Challenges of Using the Contact Center Agent as the Human in the Loop

Assessing the Use of Contact Center Agents to Serve as Truth Arbiters for Generative AI
Mark Beccue

Zoom Adds Generative AI-Powered Zoom IQ Features. Will They Resonate?

Mark Beccue, Research Director AI at The Futurum Group examines Zoom’s addition of generative AI-powered Zoom IQ features. Will they resonate? The piece explores how the collaboration space has become an early incubator for key generative AI use cases, text summarization and text generation, and the market drivers and barriers to those initiatives, as well as Zoom’s prospects for success with these features.
mdiamond@futurumresearch.com

AMD Datacenter & AI Conference Recap: All Eyes on AI and Cost Optimization

The Futurum Group Industry Analyst Michael Diamond shares his thoughts on AMD’s recent Datacenter & AI Conference where the company made a flurry of announcements such as updates to its 4th Gen EPYC server processors (e.g., Bergamo and Genoa-X) targeting the CSP and technical computing segments coupled with its focus on the AI data center accelerator market with its Instinct MI300A, MI300X and AMD Infinity Architecture Platform.
Ron Westfall

Oracle Demonstrates Strategic Commitment to Data Privacy and Sovereignty with EU Sovereign Cloud Launch

The Futurum Group’s Ron Westfall explores why Oracle’s distributed cloud strategy with sovereign cloud deployment options, such as new EU Sovereign Cloud, is the optimal approach to fulfill the various needs of customers. The EU Sovereign Cloud is located entirely within the EU, supported by EU-based personnel, and operated by separate legal entities incorporated within the EU. Integral to OCI’s distributed cloud strategy, EU Sovereign Cloud is ready to provide a new option to fulfill key regulatory data sovereignty requirements.
Camberley Bates
Camberley Bates & Steven Dickens

HPE Enters the Era of AI With New Cloud Service

The Futurum Group VP & Practice Leaders Camberley Bates and Steven Dickens offer their take on the latest announcements from Hewlett Packard Enterprise. HPE has entered the AI cloud market by expanding its HPE GreenLake portfolio to offer large language models (LLMs) for enterprises. The new service, called HPE GreenLake for LLMs, allows enterprises to privately train, tune, and deploy large-scale AI using HPE's AI software and supercomputers. It is the first in a series of AI applications that HPE plans to launch, and it will be delivered in partnership with German AI startup Aleph Alpha.
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Keith Kirkpatrick

Zendesk Acquires Workforce Management Software Provider Tymeshift

Keith Kirkpatrick, Research Director at The Futurum Group covers Zendesk’s acquisition of Tymeshift, an AI-powered workforce management solution built exclusively for Zendesk customers, which enables the improved management of agent workforce activity, productivity, and efficiency on a real-time basis.
Sherril Hanson

Announcements from Verint Engage 2023

Open CCaaS, New AI Capabilities, Engagement Data Insights, and Enterprise Experience Management Introduced
Sean Spradling

Qualcomm Gives Communications Hardware Vendors a Powerful Foundation for AI-Based Experiences

Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications at The Futurum Group, examines Qualcomm’s recent announcement of the Video Collaboration Platform.
Mark Beccue

Accenture’s $3 Billion AI Investment: Get Used to It

Mark Beccue, Research Director AI at The Futurum Group examines Accenture’s $3 billion AI investment. The piece explores why Accenture’s investment is important to not only Accenture, but also why it might be a signal of even more AI investments from consulting firms and SIs.
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