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Category: AI and Data Analytics

IBM watsonx.governance Tackles AI Risk Management
Mark Beccue

IBM watsonx.governance Tackles AI Risk Management

Comprehensive AI Governance Is Critical to AI Success
Mark Beccue, Research Director at The Futurum Group, examines IBM’s announcement of watsonx.governance, a new solution for AI risk management. AI risk management is foundational and critical to operationalizing AI. Enterprises will learn this either the hard way, through ignoring it, or the easier way, by embracing it. IBM is in a great position to help enterprises navigate AI risk management. The research note explores the key takeaways related to IBM’s strategic move in this space.
Next-Generation Compute: Agents for Amazon Bedrock Complete Tasks
Mark Beccue

Next-Generation Compute: Agents for Amazon Bedrock Complete Tasks

AI Assistants Are Morphing Beyond Interfaces to Automate Application Tasks
Mark Beccue, Research Director at The Futurum Group, examines Amazon’s preview of agents for Amazon Bedrock, which will enable developers to create agents based on foundational models (FMs) that can manage and perform tasks within multiple applications. The note explores the key takeaways related to Amazon’s strategic move in with task-completing agents.
Microsoft’s Zero-Upcharge Copilot Strategy May Elevate GenAI Adoption
Keith Kirkpatrick

Microsoft’s Zero-Upcharge Copilot Strategy May Elevate GenAI Adoption

Dynamics 3Enterprise and Premium Customers Can Access Copilot Within Their Existing Licenses
Keith Kirkpatrick, Research Director at The Futurum Group shares his insights into Microsoft’s decision to provide Copilot GPT features within the license terms of its Enterprise and Premium versions of the Dynamics 365 family of products, and discusses the benefits and challenges for the company and its customers.
Cohere Launches Coral, a New AI-Powered Knowledge Assistant
Mark Beccue

Cohere Launches Coral, a New AI-Powered Knowledge Assistant

Growing Sophistication of AI Assistants Signals Next-Generation Computing
Mark Beccue, Research Director at The Futurum Group, examines Cohere’s launch of Coral, a new AI-based knowledge assistant. Open AI introduced ChatGPT a mere 9 months ago. In that short amount of time, the concept of an AI assistant has evolved and mutated rapidly to a point where the challenges for LLM-based AI assistants are being addressed and enterprise requirements are part of their design. The research note explores what Coral’s debut signals about what is likely to happen next with AI assistants and whether or not we are on the cusp of next-generation computing.
New CX Wins with Flytxt, Sprinklr, CleverTap, 8x8, and InMoment
Alex Gaw

New CX Wins with Flytxt, Sprinklr, CleverTap, 8×8, and InMoment

Partnerships Span the Globe to Include Mobicom, Pronovias, SpiceJet, Kubota Tractor Corporation, and Jack in the Box
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Flytxt, Sprinklr, CleverTap, 8x8, and InMoment—and how their tie-ups benefit partners including Mobicom, Pronovias, SpiceJet, Kubota Tractor Corporation, and Jack in the Box.
HPE Discover, Pure Storage Accelerate, MongoDB and Enterprise AI the Next Frontier for Business - Infrastructure Matters Webcast
Camberley Bates
Steven Dickens & Camberley Bates

HPE Discover, Pure Storage Accelerate, MongoDB and Enterprise AI the Next Frontier for Business – Infrastructure Matters Webcast

HPE Discover 2023 advances GreenLake offerings, Pure Storage brings more to FlashArray and FlashBlade, MongoDB takes off and what is in with the noise and news around generative AI? Steven Dickens and Camberley Bates dive in on this Infrastructure Matters podcast.
Salesforce Announces New Commerce Cloud Features
Keith Kirkpatrick

Salesforce Announces New Commerce Cloud Features

SaaS Giant Unveils Pay Now, Snapchat for Commerce, Reorder Portal, and Order Support Features to Enable the Efficient Creation of Purchasing Experiences Across Channels
Keith Kirkpatrick, Research Director at The Futurum Group, covers Salesforce’s enhancements to its Commerce Cloud offering, which include support for in-channel purchasing experiences, AI-driven reordering tools, AI-powered service-to-commerce tools, and the ability to create Snapchat ads on the platform, and discusses how these tools can drive additional revenue.
Network Resilience Coalition Debuts to Boost Data and Network Security
Ron Westfall

Network Resilience Coalition Debuts to Boost Data and Network Security

The Futurum Group’s Ron Westfall assesses why the formation of the Network Resilience Coalition can advance improvements in the updating of hardware and software on a more consistent and systematic basis on a global basis, including supporting organizations in attaining the end-to-end visibility key to bolstering network hardware and software resilience that can advance overall cybersecurity capabilities across their networks.
Dynatrace's Hypermodal AI: Revolutionizing Observability and Security in the Digital Age
Steven Dickens

Dynatrace’s Hypermodal AI: Revolutionizing Observability and Security in the Digital Age

Observability and Security Get Uplift From Generative AI
Steven Dickens, VP & Practice Leader at The Futurum Group shares his insights on the Dynatrace’s announcement of its Hypermodal AI capability, which is designed to improve observability and security in the digital age. By combining predictive, causal, and generative AI insights, Dynatrace Davis empowers businesses to automate issue identification and resolution, gain comprehensive security insights, and drive innovative improvements across their operations.
New CX Research From NTT Limited, Qualtrics XM Institute, Limitless, MoEngage, and IrisCX
Alex Gaw

New CX Research From NTT Limited, Qualtrics XM Institute, Limitless, MoEngage, and IrisCX

Topics Include CX/EX, Good or Bad CX, GigCX, Interacting with Brands, and Expert Video Consultations
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX research reports and survey findings from NTT Limited, Qualtrics XM Institute, Limitless, MoEngage, IrisCX.
The Six Five Insider with Micron's Girish Cherussery
Daniel Newman

The Six Five Insider with Micron’s Girish Cherussery

On this episode of The Six Five Insider, hosts Daniel Newman and Patrick Moorhead welcome Mircon’s Girish Cherussery, Senior Director, Product Management for a conversation on High Bandwidth Memory (HBM) along with insight into the memory ecosystem.
The Six Five Connected with Diana Blass: Copyright, Deep Fakes, and Data Privacy in the Age of AI
Diana Blass
Diana Blass

The Six Five Connected with Diana Blass: Copyright, Deep Fakes, and Data Privacy in the Age of AI

On this episode of The Six Five Connected, host Diana Blass dives into the copyright violations, data privacy issues, and potential deception associated with AI-generated content.
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