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Category: AI

Is Zendesk’s AI Voice Expansion Enough to Disrupt the Contact Center Market?
Keith Kirkpatrick

Is Zendesk’s AI Voice Expansion Enough to Disrupt the Contact Center Market?

Zendesk Completes Local Measure Acquisition, Expanding AI-Driven Voice and Contact Center Capabilities via AWS Integration
Keith Kirkpatrick, Research Director at Futurum, explores Zendesk’s completed acquisition of Local Measure and what it means for enterprise contact centers and AI voice deployment.
AI Compute is Driving the Need for Thermal Cooling Solutions - Six Five On The Road at Dell Tech World 2025
Daniel Newman

AI Compute is Driving the Need for Thermal Cooling Solutions – Six Five On The Road at Dell Tech World 2025

Andrew Pack and Tim Shedd from Dell Technologies discuss the necessity of efficient thermal solutions in data centers, focusing on the innovative eRDHx cooling system and the shift towards liquid cooling.
AI PCs: The Ultimate Enterprise Edge Device - Six Five On The Road at Dell Tech World 2025
Daniel Newman

AI PCs: The Ultimate Enterprise Edge Device – Six Five On The Road at Dell Tech World 2025

Sam Burd, President at Dell Technologies, shares his remarkable insights on the evolution of AI PCs as enterprise edge devices, highlighting pivotal innovations and customer feedback at Dell Tech World 2025.
Optimizing Connectivity in the Data Center, Server-to-NIC Using LPO - Six Five On The Road at Dell Tech World 2025
Daniel Newman

Optimizing Connectivity in the Data Center, Server-to-NIC Using LPO – Six Five On The Road at Dell Tech World 2025

James Wynia from Dell Technologies dives into the world of LPO, illustrating how this innovation redefines connectivity in data centers, featured at Dell Tech World 2025.
Qualcomm’s Arm-Based Data Center CPUs To Smoothly Integrate With NVIDIA
Olivier Blanchard
Olivier Blanchard

Qualcomm’s Arm-Based Data Center CPUs To Smoothly Integrate With NVIDIA

Qualcomm Re-Enters the Data Center Market with Arm-Based CPUs Designed to Interface with NVIDIA AI Infrastructure
Olivier Blanchard, Research Director at Futurum, explores Qualcomm’s re-entry into the data center market with Arm-based CPUs designed to integrate with NVIDIA’s AI infrastructure, marking a strategic pivot from its past efforts.
Unpacking Insights from Dell’s AI Strategy & Journey - Six Five On The Road at Dell Tech World 2025
Daniel Newman

Unpacking Insights from Dell’s AI Strategy & Journey – Six Five On The Road at Dell Tech World 2025

John Roese, Global CTO & Chief AI Officer at Dell Technologies, shares valuable insights on AI implementation and future prospects with Patrick Moorhead and Daniel Newman.
Driving Enterprise AI: Insights from Dell Tech’s COO Jeff Clarke at Dell Tech World - Six Five On The Road
Daniel Newman

Driving Enterprise AI: Insights from Dell Tech’s COO Jeff Clarke at Dell Tech World – Six Five On The Road

Jeff Clarke, COO and Vice Chairman at Dell, shares insights on driving Enterprise AI, highlighting the Dell AI Factory, AI adoption trends, and the future of human progress through AI.
Exploring Scalable AI Journeys With Dell Tech’s Server PowerEdge XE - Six Five On The Road
Daniel Newman

Exploring Scalable AI Journeys With Dell Tech’s Server PowerEdge XE – Six Five On The Road

Armando Acosta, Director at Dell Technologies, joins hosts to shed light on powering AI journeys with the PowerEdge XE portfolio, emphasizing innovation in serviceability and management.
Powering the Future of Work: Dell Tech & Glean’s AI Collaboration - Six Five On The Road
Daniel Newman

Powering the Future of Work: Dell Tech & Glean’s AI Collaboration – Six Five On The Road

Sam Grocott from Dell Technologies and Jay Philip from Glean join to shed light on their AI-enabled collaboration aimed at transforming the future of work.
Dell Tech and Dauntless XR: AI PCs Driving Visualization Innovation - Six Five On The Road
Daniel Newman

Dell Tech and Dauntless XR: AI PCs Driving Visualization Innovation – Six Five On The Road

Lori-Lee Elliott, CEO at Dauntless XR, and Jon Siegal, SVP, CSG & Online Marketing, at Dell, share insights on leveraging AI PCs for revolutionizing data visualization in high-stakes industries. Their collaboration exemplifies the potential of technology in enhancing productivity and creativity across sectors.
The Role of Services in Enabling AI & Driving Customer Value - Six Five On The Road
Daniel Newman

The Role of Services in Enabling AI & Driving Customer Value – Six Five On The Road

Doug Schmitt, CIO and President at Dell, explores Dell Tech's AI-driven transformation and the evolving Services portfolio on this Six Five episode.
Building Optimal Cyber Resilience with All-Flash Protection Infrastructure
Krista Case
Krista Case

Building Optimal Cyber Resilience with All-Flash Protection Infrastructure

In our latest Market Brief, Building Optimal Cyber Resilience with All-Flash Protection Infrastructure, developed in partnership with Dell Technologies, The Futurum Group explores how next-gen data protection infrastructure can safeguard critical workloads and support rapid recovery, with a focus on Dell’s PowerProtect Data Domain All-Flash appliance.
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