Author: Keith Kirkpatrick

Salesforce Announces Public Sector Einstein 1 for Service
April 11, 2024

Salesforce Announces Public Sector Einstein 1 for Service

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of Public Sector Einstein 1 for Service, which is designed to address the productivity, efficiency, and data needs of...
How Adobe is Meeting the Content Needs of the Modern Enterprise - The Six Five In the Booth
April 11, 2024

How Adobe is Meeting the Content Needs of the Modern Enterprise – The Six Five In the Booth

Ken Reisman, VP of Digital Media for Enterprise at Adobe, joins Keith Kirkpatrick to share his insights on Adobe's innovation blitz and the evolving content landscape for modern enterprises. Discover...
New Workspace Enhancements Focus on AI, Efficiency, and Usability
April 11, 2024

New Workspace Enhancements Focus on AI, Efficiency, and Usability

Keith Kirkpatrick, Research Director with The Futurum Group, covers Google’s Workspace-related announcements from Google Cloud Next and discusses the impact of these enhancements on workers and Google’s strategy....
Enterprising Insights, Episode 20: SuiteConnect NY and Industry News
April 10, 2024

Enterprising Insights, Episode 20: SuiteConnect NY and Industry News

In this episode of Enterprising Insights, host Keith Kirkpatrick discusses the news coming out of NetSuite’s SuiteConnect NY event, focusing on new product enhancements around AI, and a new connector...
Cisco-Led Consortium Addressing AI's Impact on the Workforce
April 5, 2024

Cisco-Led Consortium Addressing AI’s Impact on the Workforce

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of a tech consortium led by Cisco focused on AI upskilling and reskilling the workers of today and tomorrow...
Enterprising Insights, Episode 19: Adobe Summit Wrap-Up with Robert Kramer, Moor Insights & Strategy
April 4, 2024

Enterprising Insights, Episode 19: Adobe Summit Wrap-Up with Robert Kramer, Moor Insights & Strategy

In this episode of Enterprising Insights, Keith Kirkpatrick is joined by Robert Kramer, Vice President and Principal Analyst at Moor Insights & Strategy, to discuss the announcements from Adobe Summit....
Salesforce Announces Public Beta of Einstein Copilot For Tableau
April 3, 2024

Salesforce Announces Public Beta of Einstein Copilot For Tableau

Keith Kirkpatrick, Research Director with The Futurum Group, covers the beta release of Einstein Copilot for Tableau and discusses how generative AI is helping to democratize access to and interaction...
NetSuite Announces Suite-Wide Expansion of Generative AI Capabilities
April 2, 2024

NetSuite Announces Suite-Wide Expansion of Generative AI Capabilities

Keith Kirkpatrick, Research Director with The Futurum Group, covers NetSuite’s new AI features and data connector and discusses how the company’s approach to AI and data is well suited to...
Twilio Launches Unified Profiles and Agent Copilot
April 2, 2024

Twilio Launches Unified Profiles and Agent Copilot

Keith Kirkpatrick, Research Director with The Futurum Group, covers Twilio’s announcement of Unified Profiles and Agent Copilot and discusses the potential value to organizations and the potential benefit to Twilio’s...
Adobe Focuses on Productivity and Efficiency in Summit Announcements
April 2, 2024

Adobe Focuses on Productivity and Efficiency in Summit Announcements

Keith Kirkpatrick, Research Director with The Futurum Group, provides an assessment of Adobe’s Summit announcements, focusing on enhancements to Firefly, Adobe Experience Platform, and content workflows....
Enterprising Insights, Episode 18: New AI Enhancements from Five9, Salesforce, ServiceNow, and SAP Concur
March 28, 2024

Enterprising Insights, Episode 18: New AI Enhancements from Five9, Salesforce, ServiceNow, and SAP Concur

In this episode of Enterprising Insights, The Futurum Group Enterprise Applications Research Director Keith Kirkpatrick discusses several new generative AI-focused product announcements and enhancements focused on contact centers and service...
Adobe Announces GenStudio, Its GenAI-First App for Marketing Teams
March 26, 2024

Adobe Announces GenStudio, Its GenAI-First App for Marketing Teams

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of the gen AI-infused Adobe GenStudio and discusses how it fits with Adobe’s push to create a seamless content...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.