Author: Keith Kirkpatrick

ServiceNow Posts Strong Q1, Driven by Big Deals and Subscriptions
April 26, 2024

ServiceNow Posts Strong Q1, Driven by Big Deals and Subscriptions

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q1 2024 earnings and discuss how the company has successfully leveraged generative AI across its platform to drive revenue growth....
Alphabet Earnings Analysis: Navigating AI and Cloud Computing
April 26, 2024

Alphabet Earnings Analysis: Navigating AI and Cloud Computing

The Futurum Group’s Steven Dickens and Keith Kirkpatrick cover Google’s Q1 2024 earnings and discuss how the company’s innovations across cloud, workflows, and AI are helping it to drive success....
Oracle Announces New AI Capabilities in Oracle Fusion Cloud CX
April 25, 2024

Oracle Announces New AI Capabilities in Oracle Fusion Cloud CX

Keith Kirkpatrick, Research Director with The Futurum Group, covers new AI features being embedded into Oracle Fusion Cloud CX with the goal of helping workers improve efficiency and engagement levels...
SAP’S Strong Q1 2024 Revenue Driven by Cloud and Business AI Demand
April 25, 2024

SAP’s Strong Q1 2024 Revenue Driven by Cloud and Business AI Demand

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover SAP’s Q1 2024 earnings and discuss the continuing impact of the company’s focus on migrating customers to its cloud-based ERP system....
Enterprising Insights, Episode 22 - Zendesk and Avaya Analyst Day Recaps
April 24, 2024

Enterprising Insights, Episode 22 – Zendesk and Avaya Analyst Day Recaps

In this episode Keith Kirkpatrick discusses the news coming out of the Zendesk and Avaya Analyst Days, focusing on new product enhancements around AI, corporate strategy, and automation....
Adobe Announces Firefly Image 3 Model and Photoshop Enhancements
April 24, 2024

Adobe Announces Firefly Image 3 Model and Photoshop Enhancements

Keith Kirkpatrick, Research Director with The Futurum Group, covers Adobe’s beta release of Firefly Image 3 Foundation Model and a new beta version of Photoshop, which includes new features and...
SAP Announces RISE with SAP Add-On Packages for SAP S4/HANA Migration
April 24, 2024

SAP Announces RISE with SAP Add-On Packages for SAP S4/HANA Migration

Keith Kirkpatrick, Research Director at The Futurum Group, covers the new RISE with SAP add-on packages for finance and supply chain modernization, which are designed to aid in the migration...
Incorporating Generated Images into Adobe’s Firefly Model
April 22, 2024

Incorporating Generated Images into Adobe’s Firefly Model

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Adobe’s incorporation of generated images used to train their Firefly model and discuss the implications for Adobe and the larger generative...
Enterprising Insights, Episode 21- Google Cloud Next Recap and Industry News
April 19, 2024

Enterprising Insights, Episode 21- Google Cloud Next Recap and Industry News

In this episode of Enterprising Insights, The Futurum Group Enterprise Applications Research Director Keith Kirkpatrick discusses the news coming out of Google Cloud Next, focusing on new product enhancements around...
Zendesk Unveils Comprehensive CX and Workforce Engagement Solution
April 18, 2024

Zendesk Unveils Comprehensive CX and Workforce Engagement Solution

Keith Kirkpatrick, Research Director with The Futurum Group, covers Zendesk’s announcement of a comprehensive CX and EX offering that is powered by AI and designed to improve efficiency and productivity...
Google Cloud Next: My Four Key Takeaways
April 16, 2024

Google Cloud Next: My Four Key Takeaways

Keith Kirkpatrick, Research Director with The Futurum Group, covers Google’s Workspace-related announcements from Google Cloud Next and discusses the impact of these enhancements on workers’ and Google’s strategy....
Microsoft Announces New Pricing for Dynamics 365 Customers
April 12, 2024

Microsoft Announces New Pricing for Dynamics 365 Customers

Keith Kirkpatrick, Research Director with The Futurum Group, covers Microsoft’s Dynamics 365 price increases and discusses the factors that may be influencing the enterprise software vendor’s pricing strategy....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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