Menu

Author: Keith Kirkpatrick

Customer authentication telecommunications
October 17, 2022

Customer Authentication – Efficiency Is Important to Ensuring a Good Experience

October 13, 2022

Creating Compelling Customer Experiences to Entice People to Attend In-Person Events

CX recession strategies
October 12, 2022

Using CX as a Strategy for Managing Economic Downturns

Telecommunications customer feedback
October 5, 2022

Providing Real-Time Feedback to Improve CX

Pricing and customer experience
October 5, 2022

Using Pricing Strategies to Influence CX

Customer data platforms
September 19, 2022

Leveraging CDPs to Turn Customer Data into Action

Social listening for better customer experience
September 19, 2022

How Social Listening Can Improve CX

Customer support for product design problems
September 16, 2022

Mitigating Product Design Issues with CX

Limiting negative customer experiences
September 13, 2022

Reducing Negative Peaks to Improve CX

Managing customer complaints
September 12, 2022

Managing Customer Complaints Effectively and Efficiently

Captive portals for customer experience
September 6, 2022

Improving CX Via Captive Portals

Customer onboarding
September 1, 2022

Improving the Onboarding Process to Improve CX

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.