Author: Daniel Newman

October 27, 2021

Daniel Newman

Research Report

Customer Data Platform: The Key for Contact Center Transformations

In our latest white paper Customer Data Platform: The Key for Contact Center Transformations — done in partnership with Treasure Data — we examine the challenges that contact center employees face and how a CDP will further transform contact centers from cost hubs to revenue-generating experience centers that play a critical role in the customer journey.

Enterprise Applications

October 27, 2021

Daniel Newman

Research Report

Confidential Computing: The Future of Data Security and Trust

In our latest report — done in partnership with IBM — we explore how the need for more secure data protection has changed over the past few years, why protecting data in use is becoming important, and the potential of technical assurance approaches as a way to overcome the limitations of operational assurances in achieving complete data privacy and security.

Cybersecurity

October 27, 2021

Daniel Newman

Six Five Webcast

Special Six Five F1 US Grand Prix Edition: McLaren & Red Bull Racing Leveraging Splunk & Oracle Technologies

In this new episode of the Six Five, co-hosts Daniel Newman and Patrick Moorhead explored the F1 US Grand Prix, focusing on how McLaren and Red Bull Racing teams are leveraging Splunk and Oracle for top speeds.

CIO Insights, Hybrid Cloud, Infrastructure, and Operations

October 27, 2021

Daniel Newman

Market Coverage

Cisco Expands Webex Ecosystem with New Devices and Features at WebexOne

Futurum’s Daniel Newman breaks down the new innovations and features that Cisco rolled out during Day 1 of WebexOne 2021 and how they will drive seamless collaboration and the future of hybrid work.

Enterprise Applications

October 27, 2021

Daniel Newman

Research Report

BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain

Our latest research report, BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain — done in partnership with Ericsson — offers an in-depth look at the current journey that many CSPs are exploring including the key considerations that are driving the BSS-to-cloud journey.

CIO Insights

October 27, 2021

Daniel Newman

Market Coverage

Microsoft Sees Revenue Growth Accelerate to 22% in Q1

Microsoft shares edged 2% higher in extended trading Tuesday after the software and hardware maker reported fiscal first-quarter earnings that exceeded analysts’ estimates. Futurum's principal analyst Daniel Newman dives into the Q1 results.