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What we do
Business Economic Value
Data & Intelligence
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What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
Artificial Intelligence Software and Tools
Artificial Intelligence Devices
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Signal65
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Techstrong Live Stream
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™
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Insight Type: Industry News
January 13, 2022
Sherril Hanson
Industry News
Sprinklr Announces Leadership Changes and Board Appointment; Affirms Guidance for Q4 and Full Year FY 2022
January 13, 2022
Sherril Hanson
Industry News
Braze Continues Global Expansion with Presence in Canada and France
Leader in Customer Engagement Also Announces New Office Locations in Austin and Chicago
Cybersecurity
January 13, 2022
Sherril Hanson
Industry News
Merkle Releases Consumer Behaviors Report, Revealing Core Themes for Customer Engagement in 2022
The report highlights key findings related to how convenience, reliability, and responsibility impact brand loyalty
January 13, 2022
Sherril Hanson
Industry News
Salesforce Fuels the Future of Commerce with New Innovations and Partnerships
Salesforce data finds that by next year, 25% of shopping will happen beyond a brand’s website, app, or physical store
January 13, 2022
Sherril Hanson
Industry News
dunnhumby Partners With SAP to Empower Retailers With Customer Insights
Partnership to help retailers integrate advanced customer insights into their marketing and merchandising programmes
January 13, 2022
Sherril Hanson
Industry News
New Treasure Data Survey Reveals Consumers are Motivated by Loyalty Programs and Relying More on DTC Brands, BNPL Options
Customers Seek Deeper Relationships, Ongoing Dialogues with Retail Brands Amid Supply Chain Disruptions and Inflationary Pressures
January 13, 2022
Sherril Hanson
Industry News
Zendesk Reiterates Strategic and Financial Merits of Proposed Acquisition of Momentive
Letter Reminds Stockholders of Expected Value Creation Opportunity
January 13, 2022
Sherril Hanson
Industry News
CX in Gaming: Personalization and Customer Relationship Management
CRM
,
Personalization
January 13, 2022
Alex Gaw
Industry News
The Arrival of a New Year Brings More Funding to the CX Market
Three CX Companies Get Millions of Dollars in Fresh Capital and Support
January 12, 2022
Sherril Hanson
Industry News
Microsoft announces new research and technology to empower millions of frontline workers
New product features come as company sees 400% Microsoft Teams growth per month by frontline workers during the pandemic
January 12, 2022
Sherril Hanson
Industry News
eGain Achieves FedRAMP Authorization with IRS Sponsorship
January 12, 2022
Sherril Hanson
Industry News
Vantage Circle is Rewarded Leadership Badges for Multiple Categories in the G2 Crowd Winter Report
Vantage Circle announces that it has received leadership badges for Employee Engagement Leader and Employee Recognition Leader for the Winter 2022 session.
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