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Insight Type: Analyst Insight

Pegaworld
Daniel Newman

Pegaworld — AI meets Empathy

Cisco Live 2019
Daniel Newman

Cisco Live — Collaboration Goes Cognitive and Interoperable

Cisco Live 2019 was about the future of collaboration, which is all about cognitive collaboration and interoperability. The Cisco ecosystem has always had vastly more collaboration tools (contact center, VoIP, on and off-prem) than many of the upstart cloud players, but in the age where less is more and simple wins hearts, Cisco has needed a wildcard to differentiate their meeting tools.
Shelly Kramer

Walmart Taking on Amazon, Facebook, and Google With New Ad Platform [and Otherwise]

Walmart is taking on Amazon, Facebook, and Google with its new ad platform. That makes perfect sense. And it’s not the only place where Walmart is innovating to transform retail. There is every reason to think the new ad platform will be a success, and that Walmart will steal market share from its retail competitors.
marketers are using AI and machine learning
Daniel Newman

How Marketers Are Using AI And Machine Learning To Grow Audiences

MarTech has changed the game for both B2B and B2C marketers. Read how marketers are using AI and machine learning to reach and engage customers.
Avaya Acquisition - Avaya logo
Tim Albright

Avaya Acquisition Rumors Abound, What’s the Scoop on the Fight to Buy?

A year after coming out of bankruptcy Avaya acquisition rumors abound. Who should buy the UCaaS provider and why should they take the risk?
AI Journey Mapping
Daniel Newman

Why AI Journey Mapping Is Critical For Digital Transformation

Auth0
Shelly Kramer

Identity Authentication Startup Auth0 Raises $103M, Reaches Billion Dollar Valuation

A security first mindset is critical for businesses of all sizes today. According to data from the 2018-2019 Global Application and Network Security Report, the average cost of a cyberattack (estimated) is more than $1 million, and for those organizations who calculate real costs rather than estimate the impact of a breach, the cost is in the $1.67M range. Not at all surprising that a company like Auth0, focusing on identity authentication, has reached a billion dollar valuation. More to come on that front, for sure.I
WWDC Apple's Privacy Theme Rings Clear, That's Impressive
Daniel Newman

WWDC 2019 — Apple’s Privacy Theme Rings Clear, That’s Impressive

At WWDC 2019 Apple's privacy theme rings clear even with a host of massive new announcements. With privacy concerns a growing issue, here are what I think are some of Apple's privacy-focused standouts.
Microsoft Teams
Tim Albright

How Microsoft Teams is Evolving into Microsoft’s UC Platform

Microsoft Teams is quickly becoming a significant platform for the software giant. In the world of Unified Communications, it gives companies one solution instead of cobbling together several to achieve the same result. Teams' upgrades are impressive, and Microsoft is quickly creating the UC platform for the modern workplace.
Salesforce
Shelly Kramer

Salesforce Takes a Very Public Stand Against Guns

Salesforce continues its commitment to corporate social activism by taking a very pubic stand against guns with its latest modification to its Acceptable Use Policy. The company is not alone on this front, joined by companies including Shopify, Dick's Sporting Goods, Walmart, Levi's, and others.
Microsoft London store
Daniel Newman

Microsoft London Store Opening in July 2019 — Why That Makes Perfect Sense

The Microsoft London Flagship Store is scheduled to open in Oxford Circus in July 2019. Here's why that's not a direct shot at Apple, but instead, a strategic brand-focused move by Microsoft. And one that I predict will be only the beginning.
Microsoft and Sony
Tim Albright

Microsoft and Sony Teaming Up, Partnering on Cloud, Imaging

Microsoft and Sony teaming up on cloud gaming will allow them to fend off new players like Google Stadia by leveraging Azure and Sony's imaging. A smart move by both companies, here's why.
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