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Category: Enterprise Software, & Digital Workflows

Daniel Root

Miro Announces 50 Million Worldwide Users as the Visual Collaboration Market Continues to Grow at a Rapid Pace

Daniel Root, senior analyst with The Futurum Group, covers the news of Visual Collaboration vendor Miro’s latest announcement of 50 million worldwide users, and its impact on the market.
Sean Spradling

TrueConf is Taking Full Advantage of the Absence of Global Communications Providers in Russia

Sean Spradling, senior analyst at The Futurum Group, unpacks the impact of technology sanctions against Russia on the global unified communications market, how that’s given rise to TrueConf in the absence of other players in the Russian market, and what’s likely ahead.
Shelly Kramer

Zoom Acquires Workvivo in a Move to Bolster Employee Experience

The Futurum Group’s Shelly Kramer explores Zoom’s acquisition of employee experience provider Workvivo, part of the company’s continued effort to expand its offerings and showcase the company’s chops as an all-encompassing collaboration platform. With Workvivo’s expertise in connecting front-line workers, this should make a nice addition to Zoom’s family of solutions.
mdiamond@futurumresearch.com

Qualcomm and LA Unified School District Deploy Fleet of More than 100,000 Chromebooks Powered by Snapdragon

The Futurum Group analyst Michael Diamond discusses Qualcomm’s recent win as the Los Angeles Unified School District adopted Chromebooks using Qualcomm’s Snapdragon 7c compute platform. He explores why this is not only tremendously beneficial for the school district and others seeking economical, powerful computing solutions that can help prepare all students for college and careers, but which can also help bridge the digital divide. And all of this? It plays nicely in Qualcomm’s PC expansion strategy.
mdiamond@futurumresearch.com

HP Poly Voyager Free 60+ Review: Wireless Earbuds Are Your Friend

Futurum Group VP & Practice Leader Steven Dickens and Analyst Mike Diamond provide their take on the latest announcements from HP’s Poly team with the launch of the Voyager Free 60+. As hybrid work becomes the norm, the modern worker is demanding more from earphones and when coupled with corporate IT requirements, a new market segment emerges – the corporate earphone.
Ron Westfall

Nyriad and DigitalGlue Boost Media Production Workflow Proposition with TBN Win

Futurum Group's senior analyst Ron Westfall assesses why the TBN deal validates that the joint Nyriad/DigitalGlue solution excels across key media workflow selection criteria such as performance, resilience, efficiency, and ease of deployment and explores how Nyriad and DigitalGlue have delivered a breakthrough solution that demonstrably streamlines end-to-end production workflows, augments collaboration, while minimizing complexity and saving time, fueling sales and marketing momentum for both companies.
Steve Vonder Haar

Pivotal Group Buys the Webcasting Unit of PGi, Will Operate Under GlobalMeet Brand

Steve Vonder Haar, senior analyst at The Futurum Group, covers news of the Pivotal Group’s acquisition of the webcasting unit of PGi, with plans to operate under the GlobalMeet brand, marking the end of an almost-decade long effort by PGi – a one-time giant in the world of audio conferencing services – to drive revenue growth by offering corporate webcasting services and technologies.
Sherril Hanson

Zoom to Acquire Workvivo

Acquisition Will Enhance Zoom Platform with Deeper EX Capabilities
Randy Kerns
Randy Kerns

Returning to the Office – Kicking and Screaming

Randy Kerns, senior strategist at Futurum Research (formerly Evaluator Group), part of The Futurum Group family of companies, shares insights on the challenges of incentivizing employees to return to the office post-pandemic and what he sees ahead.
Keith Kirkpatrick

Leveraging Support Ticket Data to Improve CX

Tools and Techniques to Extract Hidden CX Insights
Visual customer support
Sherril Hanson

Visual Customer Support Provides Personalization, Cost Savings, and Insights

Market Opportunity Perspectives from Interviews with Lifesize and IrisCX
Ron Westfall

HPE and VAST Data Join Forces to Launch HPE GreenLake for File Storage

Futurum’s Ron Westfall examines why the new HPE GreenLake for File Storage offering, fueled by VAST Data DASE architecture capabilities, can provide the intuitive cloud experience vital to simplifying file data management for enterprise IT. By streamlining deployment, easing file share creation, and unifying storage management through a single cloud console, HPE is poised to assure the self-service cloud experience can be accessible from anywhere, on any device, and unhampers enterprise IT workforces from time-consuming complex tasks and focus on delivering strategic business value.
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