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Insight Type: Analyst Insight

How The Human + Machine Workforce Is Being Accelerated By COVID-19
Daniel Newman

How The Human + Machine Workforce Is Being Accelerated By COVID-19

Human + Machine partnerships are becoming even more critical and seeing greater investment and adoption as COVID-19 forces companies to innovate and digitally transform businesses faster to stay profitable and meet customers where they are.
The Impact of Covid-19 on the Top Digital Transformation Trends of 2020
Daniel Newman

The Top 10 Digital Transformation Trends Of 2020: A Post COVID-19 Assessment

Every year, I make my predictions for 10 of the biggest trends in digital transformation. With COVID-19, we saw massive change in a short period of time. In this post we look back at the predictions for 2020, and how the pandemic impacted the adoption of new tech and digital trends.
How Customer Data Platforms Play A Role In Securing Big Data
Daniel Newman

How Customer Data Platforms Play A Role In Securing Big Data

A new market research report shows that by 2027, the overall big data security market will grow to $64.4 billion. A Look at how Customer Data Platforms help enable better security of customer data.
There’s growing evidence that Microsoft will overtake Salesforce in its core business within three years
Daniel Newman

There’s Growing Evidence That Microsoft Will Overtake Salesforce in its Core Business Within Three Years

Today’s users want both simplicity and seamless integration—which they get from Microsoft, not Salesforce.
Upskilling Initiatives: Tech Leads The Investment In The Workforce Of Tomorrow
Daniel Newman

Upskilling Initiatives: Tech Leads The Investment In The Workforce Of Tomorrow

Companies like Amazon, Google, Microsoft, and Salesforce have pledged money and created new programs to upskill their workforces starting a trend and bigger conversation about how to prepare today's workforce for the future.
How Leading Global Companies Are Using Sustainability As A Market Differentiator
Daniel Newman

How Leading Global Companies Are Using Sustainability As A Market Differentiator

In the last few years, the desire to see programs, services, and investments that make a difference in the environment and the world are becoming an increasingly larger part of the CX conversation--especially for large global brands.
How Automation, AI And Analytics Are Driving Martech Amidst Market Challenges
Daniel Newman

How Automation, AI And Analytics Are Driving Martech Amidst Market Challenges

There has been a lot of talk about the importance of the marketing stack in providing personalization and automation that will improve and enhance customer experience. Here are some insights on how Martech is enabling enterprises to overcome market challenges.
Building a Better Analytics Team with These Four Principles
Daniel Newman

Four Principals For Building A Better Analytics Team

One of the most important elements of any effective analytics program is its guiding set of principles. Exploring 4 key principals to build a better analytics team.
ICYMI: 3GPP’s 5G NR Release 16’s 9 Most Critical Improvements to 5G
Olivier Blanchard
Olivier Blanchard

ICYMI: 3GPP’s 5G NR Release 16’s 9 Most Critical Improvements to 5G

What we see with Release 16, in addition to improvements to previous fundamental standards, is a shift towards the next market for 5G technologies: industrial networks and applications. That is why, MIMO and IAB improvements aside, private networks, unlicensed spectrum, multi-TRP architecture, high-precision device positioning, efficient new power-saving protocols, and even multicasting between vehicles, constitute the lion’s share of projects in this release.
Mobile Industry Snapshot: The True Value of Technology Licensing
Olivier Blanchard
Olivier Blanchard

Mobile Industry Snapshot: The True Value of Technology Licensing

The aggregated licensing revenue for the mobile industry in 2018 amounted to roughly $10 billion. That comes to less than 1% of the $1.2+ trillion in annual revenue from handsets, infrastructure, and operator revenue combined. Additionally, it constitutes a mere fraction of 1% when you also include the overall benefit and productivity gains from mobile technologies, which amounted to over $4 trillion in value that year.
What IT Leaders Need to Know about CDP Adoption
Daniel Newman

What IT Leaders Need to Know about CDP Adoption

Customer Data Platforms are gaining popularity as companies look to better utilize all available data to deliver customer experiences. IT must work in lock-step with the business and data science teams to make this happen.
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