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Insight Type: Analyst Insight

August 5, 2022

Life After Optane

The Rise Of The Customer Engagement Platform
August 3, 2022

The Rise Of The Customer Engagement Platform

In the last few years, we’ve seen a huge shift in customer expectations. Futurum principal analyst Daniel Newman discusses how customers are more digital than ever, communicating with brands across...
New Study Are CRMs Still The Powerhouse For Sales Teams
August 1, 2022

New Study: Are CRMs Still The Powerhouse For Sales Teams?

Worldwide, Amazon Prime customers made 300 million purchases this year alone- more than any Prime Day in Amazon’s long history.. Futurum's principal analyst Daniel Newman reviews the numbers from Prime...
Prime Day 2022 Delivered Despite Macroeconomic Concerns
July 29, 2022

Prime Day 2022 Delivered Despite Macroeconomic Concerns

Worldwide, Amazon Prime customers made 300 million purchases this year alone- more than any Prime Day in Amazon’s long history.. Futurum's principal analyst Daniel Newman reviews the numbers from Prime...
Reimagining the Sales Process — Are You Ready_
June 17, 2022

Reimagining the Sales Process — Are You Ready?

Futurum’s principal analyst Daniel Newman explores a recent pulse study, conducted in partnership with Microsoft, developed to capture the feelings around current CRM tools. Newman offers insight into the findings...
Can Digital Technologies Help Retailers Battle Inflation?
June 15, 2022

Can Digital Technologies Help Retailers Battle Inflation?

As retailers push to navigate through the effects of the global pandemic and resulting inflation, they are continuing to turn to digital technologies for solutions. The increasing use of digital...
How Next Generation Mobility Will Drive Economic Opportunities
May 18, 2022

How Next Generation Mobility Will Drive Economic Opportunities

In the last decade or so, we’ve seen a huge push to improve mobility in and around urban centers. With the introduction of autonomous driving and urban air mobility, we...
The Metaverse Is Coming. Three Things Businesses Are Not Thinking About
May 2, 2022

The Metaverse Is Coming: Three Things Businesses Are Not Thinking About

As the metaverse expands, our online or virtual personas will be as much a part of who we are and how we represent ourselves as our real-life version. Futurum's principal...
May 2, 2022

Observability Takes the Driver’s Seat….

Twilio Customer Engagement Study. Why Companies Must Get CX Right
April 15, 2022

Twilio Customer Engagement Study: Why Companies Must Get CX Right

Twilio has released its third annual State of Customer Engagement Study exploring the opportunities and challenges for customer experience and why companies must make the investments to get customer engagement...
April 6, 2022

Kubernetes Data Protection – Addressing Ransomware Threats and Maintaining DevOps Agility

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