Insight Type: Analyst Insight

August 1, 2022

Daniel Newman

Analyst Insight

New Study: Are CRMs Still The Powerhouse For Sales Teams?

Worldwide, Amazon Prime customers made 300 million purchases this year alone- more than any Prime Day in Amazon’s long history.. Futurum's principal analyst Daniel Newman reviews the numbers from Prime Day 2022.

July 29, 2022

Daniel Newman

Analyst Insight

Prime Day 2022 Delivered Despite Macroeconomic Concerns

Customer Experience

July 5, 2022

Daniel Newman

Analyst Insight

Amazon Turns To Technology To Help Small Business Deal With Intellectual Property Challenges

Amazon's second Brand Protection Report shows the company's increasing commitment to help fight against intellectual property infringements. Futurum's principal analyst Daniel Newman breaks down how the company is utilizing technology to help protect their vendors and explains why it's important to the success of small businesses.

Environmental, Social, Governance

June 17, 2022

Daniel Newman

Analyst Insight

Reimagining the Sales Process — Are You Ready?

Futurum’s principal analyst Daniel Newman explores a recent pulse study, conducted in partnership with Microsoft, developed to capture the feelings around current CRM tools. Newman offers insight into the findings and a look at Microsoft’s new vision for the sales environment, announced this week.

June 15, 2022

Daniel Newman

Analyst Insight

Can Digital Technologies Help Retailers Battle Inflation?

As retailers push to navigate through the effects of the global pandemic and resulting inflation, they are continuing to turn to digital technologies for solutions. The increasing use of digital marketplaces and growing popularity of the metaverse is sure to help- but will it be enough?

Customer Experience, Emerging Technologies, Metaverse

May 18, 2022

Daniel Newman

Analyst Insight

How Next Generation Mobility Will Drive Economic Opportunities

In the last decade or so, we’ve seen a huge push to improve mobility in and around urban centers. With the introduction of autonomous driving and urban air mobility, we will see greater economic opportunity through more cost-effective access to urban centers and increased human mobility.

5G, Communications Networks

May 2, 2022

Daniel Newman

Analyst Insight

The Metaverse Is Coming: Three Things Businesses Are Not Thinking About

As the metaverse expands, our online or virtual personas will be as much a part of who we are and how we represent ourselves as our real-life version. Futurum's principal analyst Daniel Newman dives into what companies need to think about as the metaverse expands to be a greater part of everyday life.

Digital Transformation, Metaverse

May 2, 2022

Janae Stow Lee

Analyst Insight

Observability Takes the Driver’s Seat….

Data Infrastructure

April 15, 2022

Daniel Newman

Analyst Insight

Twilio Customer Engagement Study: Why Companies Must Get CX Right

Twilio has released its third annual State of Customer Engagement Study exploring the opportunities and challenges for customer experience and why companies must make the investments to get customer engagement and experience right. Futurum's principal analyst Daniel Newman breaks down the findings and key actions from this year's study.

Customer Experience, Digital Transformation

April 6, 2022

Krista Case

Analyst Insight

Kubernetes Data Protection – Addressing Ransomware Threats and Maintaining DevOps Agility

Data Infrastructure

April 5, 2022

Daniel Newman

Analyst Insight

Microsoft’s 2022 Work Trends Index: Exploring Hybrid Work And A Workforce In Transition

Microsoft shared its 2022 Work Trends Index, which looked at the pandemic induced impacts on work, technology, and how companies can build strong cultures and productive employees as remote and hybrid work continues to evolve in real time.