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Highlighted Insights & Research

February 25, 2026
Research
Research

Contact Center as a Service (CCaaS) Platforms – Futurum Signal

Contact centers have undergone a significant transformation over the past two decades, evolving from narrowly focused, on-premises systems built to support outbound sales and inbound customer service into cloud-native platforms central to...
The Storage Era is Dead; Long Live Everpure!
February 25, 2026
Article
Article

The Storage Era is Dead; Long Live Everpure!

Brad Shimmin, VP and Practice Lead at Futurum, shares his insights on Pure Storage’s rebrand to Everpure as well as its supportive acquisition of 1touch.io, exploring why dropping "Storage" is...
Five9 Q4 FY 2025 Earnings Revenue Beat, AI Momentum, Cash Flow High
February 25, 2026
Article
Article

Five9 Q4 FY 2025 Earnings: Revenue Beat, AI Momentum, Cash Flow High

Keith Kirkpatrick, VP & Research Director, Enterprise Software & Digital Workflows at Futurum, notes Five9’s Q4 FY 2025 AI momentum and record bookings signal strong H2 FY 2026 growth....
Will Canva’s MangoAI and Cavalry Bets Redefine Enterprise Creative Stack—Or Hit Adoption Barriers
February 25, 2026
Article
Article

Will Canva’s MangoAI and Cavalry Bets Redefine Enterprise Creative Stack—Or Hit Adoption Barriers?

Keith Kirkpatrick, VP and Research Director at Futurum, shares his insights on how Canva’s acquisition of MangoAI and Cavalry challenges Adobe by unifying motion design and AI-driven marketing....

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