Category: Employee Experience

Artificial Intelligence Capabilities Will Provide Boost to CX Initiatives
Workers Sought New Jobs with Companies Invested in Their Well-Being
Up to 40% of Agents Leave Their Jobs Each Year, Impacting CX
CX Suite and EX Suite Form Part of Alvaria Enterprise Contact Center Portfolio
Initiative will Enable Companies to Enjoy Qualtrics’ Software Features and Mercer’s HR Expertise
Disparities Crop Up Between What Executives Suppose and What Employees Believe