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Category: Business Information

Contextual Learning Guides Include Role-Based and Task-Based Guides
Keith Kirkpatrick, Research Director at The Futurum Group covers the launch of NetSuite Guided Learning, and discusses how the embedded features should help enterprises maximize their software ROI, increase productivity, and decrease training costs.
Latest Release Provides Support for Continuous Planning at Scale
Keith Kirkpatrick, Research Director at The Futurum Group covers Workday’s announcement of Elastic Hypercube Technology (EHT), which provides enterprise workforce planners with dynamic and elastic compute power, enabling them to incorporate more dimensionality and complexity into planning models, while supporting a high number of concurrent users without impacting speed or performance.
The Futurum Group VP & Practice Leader Steven Dickens offers his take on the latest news from Splunk. Splunk recently announced significant updates and a strategic shift toward AI during its annual user conference, .conf23. The innovations introduced include Splunk Attack Analyzer, a threat analysis tool powered by machine learning, and the integration of Splunk Observability Cloud and Splunk Cloud Platform to provide a unified view of customer-facing systems. Additionally, Splunk is entering the hardware market with Splunk Edge Hub, enabling organizations to gain valuable insights from diverse industries through advanced analytics and data-driven solutions. These developments are aimed at enhancing security operations, improving customer experiences, and providing greater visibility across hybrid cloud environments.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Broadcom, VMWare, China, Microsoft, Activision, Adobe, Amazon, IBM & Google.
Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications, discusses Shopify’s recent release of an internal tool that estimates the cost of a meeting during the scheduling process.
The Futurum Group’s Ron Westfall examines why Nokia and Verizon have the portfolio resources and market vision that are key to helping move the market needle in broadening and advancing the adoption of private wireless networks across the transportation and logistics industrial market segments.
Dave Raffo, Senior Analyst at The Futurum Group discusses the key findings from his recent research study with CISOs on determining what tools and processes they use to combat ransomware and other cyber-attacks.
Generative AI Tools Can Deliver Significant Benefits to Contact Centers, But Agent Training Is a Must
Keith Kirkpatrick, Research Director at The Futurum Group discusses the impact of generative AI on the average resolution time (ART) metric, and the steps that organizations must take with agent training to get the most out of generative AI tools aimed at contact center workers.
A Lack of Transparency Around How the Company’s AI Models Mitigate Potential Biases Should Be Concerning to Customers
Keith Kirkpatrick, Research Director at The Futurum Group covers Zenarate’s AI Coach and its most recent funding round, and discusses the lack of information provided around bias mitigation in the company’s AI training models.
The Futurum Group analysts Daniel Newman and Todd R. Weiss share their insights as HPE revenue hits $7B in Q2 2023 as ARR rises 38% to $1.1B as the global edge to cloud company reported its latest earnings for the period ending on April 30.
The Futurum Group analysts Daniel Newman and Todd R. Weiss share their insights as SAP revenue for Q1 2023 up 10% to $7.4B euros, cloud up 24%, as the intelligent cloud ERP software vendor sees positive progress despite ongoing macroeconomic challenges around the world.